AKDL replied on 17/05/2024 17:00
Posted on 17/05/2024 17:00
My son has a membership, and so do my husband and I. So we should get 2 magazines.
Usually my sons arrives on time, ours weeks later.
His May one has just arrived and no sign of ours. We do the crossword, so only have a few days to do it but we are going away, so no time to scan and email.
The online chat lady told me it is Royal Mail - How can it be Royal Mail when we live at the same address, unless its the RM hub near their distributor, in which case the club needs to sort it out.
I told her that no other post goes astray, including magazines & memberships cards for other organisations, bank cards. Only CAMC magazines!
She has ordered my May one, but cut the chat when I asked her why it wasn't ordered automatically.
Does anyone know what the problem actually is? And why are the club not listening to its members, using just the RM excuse?
Do I need to message them every single month to get my magazine?
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AKDL
Caravanner